Returns
If you change your mind, you may return your purchase to us within 14 days of the date you received it, no questions asked. Please send it back to us in its original packaging.  credit will be in the form of the original payment method. Your refund total will equal the merchandise price, less the actual shipping costs associated with both initial and return shipment. This is irrespective of any free, discounted or any other type of shipping promotion that may have been applicable at the time of your order. There is a 10% restocking fee applicable
Damages
If an item has been damaged in transit, please take photos or video clearly showing the damage and contact us as soon as possible. 
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Faults & Warranty
If an item arrives that is faulty, missing parts, is defective or has been damaged during manufacturing, please take photos or video clearly illustrating the problem and contact us as soon as possible. 
*Pre-order Item
Pre-order Items are items that are not currently in stock, but that we expect to receive and despatch in within the stated timeframe. When pre-ordering one of these items, you're ensuring that you are among the first to receive the product when it becomes available.
Packaging
Where possible we prefer to deliver items using the supplier or manufacturer's original packaging to reduce waste caused by re-packaging.